Authenticity Guarantee

Authenticity Guarantee

Effective Date: July 16, 2026

At Pokecoinn, authenticity is one of our highest priorities. We understand that collectors and Pokémon Trading Card Game (TCG) players need confidence when purchasing collectible products online.

Our Authenticity Guarantee reflects our commitment to providing genuine products, transparent service, and a trustworthy shopping experience.

1. Our Authenticity Commitment

We guarantee that all Pokémon TCG products sold by Pokecoinn are authentic and sourced through legitimate distribution channels.

We do not sell:

  • Counterfeit products

  • Fake Pokémon cards

  • Unauthorized reproductions

  • Tampered or fraudulent items

Every product we offer is selected with the goal of maintaining the quality and trust expected by the Pokémon TCG community.

2. Genuine Pokémon TCG Products

Our inventory may include:

  • Booster packs

  • Booster boxes

  • Elite Trainer Boxes (ETBs)

  • Collection boxes

  • Special expansion products

  • Sealed Pokémon TCG products

  • Official Pokémon accessories

All products are represented accurately and sold according to their stated condition.

3. Product Inspection Process

Before shipping, products may be reviewed to help ensure:

✓ Correct product identification
✓ Proper packaging condition
✓ No visible signs of tampering
✓ Accurate order fulfillment

We take care when handling collectible products because we understand that condition matters to collectors.

4. Sealed Product Guarantee

For sealed Pokémon TCG products, we guarantee that items are shipped as received from our suppliers.

Customers can expect:

  • Factory-sealed products

  • Original manufacturer packaging

  • No intentional tampering

  • Accurate product descriptions

Please note that minor cosmetic imperfections to external packaging may occur during manufacturing, storage, or shipping and do not affect authenticity.

5. Card Condition and Manufacturing Variations

Pokémon cards are mass-produced collectible items. Natural variations may occur, including:

  • Centering differences

  • Minor printing variations

  • Small manufacturing imperfections

  • Packaging differences

These variations are part of the manufacturing process and do not indicate that a product is counterfeit or inauthentic.

6. No Guarantee of Card Pulls or Value

Pokémon TCG sealed products contain randomly distributed cards determined by the manufacturer.

Pokecoinn does not guarantee:

  • Specific cards inside sealed products

  • Rare card pulls

  • Particular card grades

  • Future collectible value

  • Investment returns

All sealed product openings involve random results based on manufacturer distribution.

7. Customer Confidence Guarantee

If you believe there is an authenticity concern with a product purchased from Pokecoinn, please contact us.

Please provide:

  • Order number

  • Photos of the product

  • Details explaining your concern

Our team will review the information and work with you to resolve the issue.

8. Our Promise

When you purchase from Pokecoinn, you can shop with confidence knowing that we are committed to:

✓ Authentic Pokémon TCG products
✓ Honest product descriptions
✓ Careful handling and packaging
✓ Transparent customer service
✓ A trusted collecting experience

Thank you for choosing Pokecoinn as part of your Pokémon TCG journey.

Contact Information

Pokecoinn

Email: contact@pokecoinn.shop

Phone: +1 (479) 345-1674

Address:

3309 Coolidge Street
Bozeman, MT 59715
United States